The Beauty Business Podcast

Remember back in high school when you’d be given an essay to write and it would be some statement followed by the word ‘Discuss?’ Something like. .   Life was harder for the average person in The Middle Ages. Discuss? That’s what the title of today’s episode is. The episode itself, however, well it’s a story […]

Chances are you’ve heard this before, or something similar and there’s a good reason, because it’s true. You’ve heard it, you’ve possibly even said it, or something similar, but do you really believe it  . . . or are you actually still ignoring this crucial bit of advice in your business. But aside from being […]

On this week’s podcast, we are are joined by not one, but two amazing women. Coincidence  . . . given that it’s International Women’s Day this week? We ALL want our clients to have an amazing experience with us. And our clients want the same, but what things should we think about to deliver the […]

Stunned silence following that title! You’re either nodding your head thinking me wise beyond my years or about to yell at your screen but before you skip this episode in protest … hear me out first. There’s “more than what meets the eye” to this statement and you’ll have to listen to see what I’m […]

Do you take payment in advance for ALL your bookings? Nodding your head, then we’re on the same page. (Virtual high five there!) However, if you are still a little skeptical about taking advance payments – and don’t worry you are not alone – then let’s put all your fears to rest.  In the episode […]

Welcome to our first Beauty Business Podcast episode for 2021! I am so glad to be back to give you more knowledge-packed episodes to help grow your business but also to introduce you to some amazing amazing people as guests on the show.  Quick question for you though . . . would you say you […]

Wow! What a week it has been and we’re down to the last special episode of The Beauty Business Podcast for National Spa Week this year. For our sixth episode of the week, we are relaxing a little and taking a closer look at Halotherapy.  Do you know what Halotherapy is? I didn’t! Joining me […]

Welcome to Day Five of The Beauty Business Podcast National Spa Week Specials. We’ve not been afraid to tackle some difficult topics this week, but this one takes it up a level. Today’s all about Health & Safety; which is essential even before the pandemic came along. But so many managers shy away from it, […]

  It’s the Fourth Day of The Beauty Business Podcast National Spa Week specials! On Tuesday we tackled the topic of marketing and now we’re expanding on that by focusing on PR and Comms or Public Relations and Communications to you and me.  I’ll be the first to admit to getting mixed up between Marketing, […]

  Welcome to Day Three of The Beauty Business Podcast National Spa Week Specials. Our focus in this episode is Human Resources and Recruitment,  specifically from two crucial perspectives: The Business Owner or Manager and the Individual. We’ll tackle how to effectively handle your team in these difficult times and also how to stand out […]

It’s Day Two of The Beauty Business Podcast National Spa Week Specials. Marketing in the digital era can be tricky considering all the social media platforms out there and the rules of engagement quickly shifting all the time. With the current crisis we are facing, we truly need to be connected to our clients more […]

It’s a very special week here on The Beauty Business Podcast because it’s National Spa Week again here in the UK and we’ve gone a little wild – to support National Spa Week this year, I’m bringing you a whole week of amazing episodes for you to enjoy and learn. A new episode every single […]

The Beauty Business Podcast turns 100 today! ???? A sudden rush of nostalgia came over me after remembering that first episode I recorded way back in 2015 – it sounds terrible when listened back to it – but now to celebrate this momentous occasion, I am doing a special episode. It’s normally me doing the […]

Welcome to The Beauty Business Podcast on our 99th episode! It’s all about Retail this week across all of my platforms and channels. From the website, through social, YouTube and now the podcast my goal is to make sure retail sales are a serious part of your beauty business strategy. So expect a mini-masterclass here […]

We should always encourage everyone in the beauty business industry to recognize not only exceptional businesses, but also individual talent too. Problem is . . . we suck at it! In this episode, we will highlight why it’s so important to have someone to aspire to. We absolutely must celebrate those individuals who are contributing […]

Every day we make loads of decisions, even the simplest one like what to have for lunch, but we are constantly plagued with an ongoing list of decisions as a business owner. This can be draining, and we sometimes can’t avoid procrastinating our way into a hasty decision that can cause even bigger problems, and […]

You’ve likely worked hard to create the identity for your business, from your branding to your products and services. It is not something you just came up with overnight, chances are it took you some time to brainstorm ideas on how to make yourself unique from your competitors, then suddenly you come across someone else […]

Being a business owner means juggling lots of tasks and that eats away your time. So let’s get real here, you can’t keep doing everything, I don’t care if your superwoman. Keep doing everything and you will run out of time, or energy or both. With the recent pandemic, more and more people are now […]

Hello September! A quick google search will reveal lots of booking software systems out there aimed at hair and beauty businesses. All of them take client bookings, hold some client details, some even take payments or send emails and text messages… but when it comes to actually helping you grow your business, saving you time […]

You can barely move in the salon and beauty Facebook Groups for one question at the moment … Should you charge the additional PPEs and cleaning costs to your clients? There’s a lot to think about as it turns out within this one question and LOTS of different opinions, about whether you should or shouldn’t […]

Bit of a different episode of The Beauty Business Podcast this week, we’re talking about how we can bounce back after experiencing something devastating in our business that does not only affect our business but our mental health as well. Sound familiar? Joining us in this episode is multi award-winning beauty business owner, Sam Pearce, […]

Prepare to be inspired by the journey of our special guest this week from the UK Lash Industry. So many people have suggested to me that I should have this guest on the show so I just had to get her on. I mean . . . who am I to disappoint? So joining us […]

Welcome to Part 3 in our Website Mini-Series and today is the one you’ve been waiting for . .  This time we will be tackling the most asked question of all when you are planning to build a website for your beauty business – What’s the BEST website software to use? Several factors come into […]

We are on our second episode for the Website Mini-series where we will be highlighting the benefits of having a website for your beauty business. Last week, we were able to pinpoint the importance of having a website especially for beauty business owners so this week, we will focus on bagging the coveted spot of […]

Welcome to our latest mini-series all about websites. Our next few episodes are focusing in on this greatly over looked aspect of your business. With the influx of social media apps here and there, websites are now being neglected or worse – forgotten.  But do you know that over 80% of people check out your […]

Welcome to our “unexpected” podcast episode  . . . this was actually scheduled for a later date as our special guest was supposed to be hosting a huge event in the US. However, you may have noticed the global pandemic bappening right now! Bad news for the event, but good news for us as we […]

Already know you want the plan? Go straight to the download Are the news reports and expert opinions about the situation we are in right now driving you crazy? Well we can’t ignore what’s happening around us, but this episode is about alleviating that anxiety, PLANNING instead of panicking.  This is a very short episode […]

First it was actual wildfires in Australia, now it’s a virus spreading like wildfire, 2020 is clearly been sent to challenge us.  We are faced with this crisis right now and we are all wondering how we can keep our business afloat while on lockdown or in quarantine, especially when your business require physical contact […]

  Darn it . . . I missed a week there on the podcast, but I have a really good reason . . . I was busy preparing for The Beauty Business Boot Camp March Edition which is taking place this week. If you are taking part already then please share how much fun we are […]

Quick announcement . . . the much-awaited Beauty Business Boot Camp is BACK for March 2020! Due to our amazing results in January and no small amount of public demand, I am opening the doors again to every spa and salon owner wanting to quickly learn about how to get more clients, more revenue plus […]

If you thought part one ended on a cliffhanger like your favorite TV series, here’s Part Two as promised!  Continuing our conversation about how to change our perception about difficult conversations and how we can approach it effectively. This time we really are getting into the conversations themselves, for when there is no other option […]

It’s a two parter . . . that’s how good this episode is, so good we had to make it two episodes! Meet our first guest for 2020 . . . an outstanding HR professional with over 25 years of experience and also the author of the bestselling book, “FIRE WELL: How To Fire Staff […]

In this 80th episode of The Beauty Business Podcast, let’s dive into what rebooking really means for your business while identifying the reasons why your clients aren’t rebooking plus we take a look at the benefits of having your clients coming back more and more often that most people overlook.  I will also be sharing […]

Hello 2020 from The Beauty Business Podcast . . . if you are wondering why we took an extended break over December and January then you’d better listen to our first episode this year . . . I’ll let you in on the amazing things that have already happened this year like the Beauty Business […]

Merry Christmas and Happy New Year. . . a little in advance as I know you are hustling for the holidays. ( More revenue…yay! ) Wow . . .can you believe it, 2020 is just a few days away.  . . What would you like to achieve next year? Will 2020 be any different from […]

As we bid farewell to November. . . here’s an episode to kickstart my favorite holiday. . . Christmas! I am officially starting the holiday season with a Christmas related episode. . . (cue in some Christmas jingles). If you are wondering why I named this episode as a.k.a The Alternative Christmas Episode. . . […]

Welcome to another episode of The Beauty Business Podcast and this one’s a little bit different. While I love giving out practical and actionable tips or advice to make your business better. . . let’s get into some #RealTalk for a moment here. There are just a few weeks left of 2019 and there’s been […]

Welcome back to our regular Podcast episode and to cap off last week’s 8-episode marathon in support of the National Spa Week, here’s another inspiring episode you should listen to. . . Recently, I was at the Good Spa Awards and had immensely enjoyed seeing spas who got recognized for their hard work. Plus last […]

Today’s the final part of our special podcast episodes supporting National Spa Week here in the UK! How time flies and really hope you’ve learned a lot. Today on the show we are looking closely at a particular topic that is  . . well still very much a taboo. Money is not something you casually […]

Welcome back to another special edition of the show. This is part SIX in a special series supporting national spa week here in the UK which takes place from the 4th to the 10th of November 2019.  Today on the show we are delving in to the subject of Leadership within an organisation specifically within […]

Welcome back again for another special edition of the show. This is part FIVE in a special series supporting national spa week here in the UK which takes place from the 4th to the 10th November 2019.  Our episode today will tackle Business Health  . . . what on earth is that? My special guest […]

Welcome to the part four of The Beauty Business Podcast’s special series supporting National Spa Week here in the UK which takes place from the 4th to the 11th November 2019.  In this episode, we will be talking about the importance of Commercial Health and Workplace Wellness Strategies. Joining us today is my special guest […]

Whenever you book a hotel, you look for the star ratings right? The ratings allow you to know which hotel has the best services or amenities with one as the lowest and five as the highest. Who wouldn’t want a 5-star hotel experience? The same goes with spas and they call them as Bubble Ratings […]

Hello to day three of our special series of the Beauty Business Podcast episodes supporting National Spa Week and this year’s topic, 2019 if you are listening to this in the future, which is Wellness In the Workplace.  Like I said in the title there . . . today’s topic is Recruitment and Retention. Unless […]

This is the second part in a special series supporting National Spa Week here in the UK, which takes place from the 4th to the 10th November 2019.  Today we will be talking about the importance of looking after, and looking out for, your own physical health at work and also the physical health of […]

Welcome to a very special edition of the show. This is the first part in a special series supporting National Spa Week here in the UK which takes place from the 4th to the 10th November 2019.  Today we are talking about the importance of looking after . . and looking out for . . […]

Sure . . . you should already be planning for 2020, but I’m not quite done with 2019 yet and neither should you be. You see I firmly believe that in the last two months of the year in the beauty and spa world, you can add around one third or up to  half your […]

As a beauty business owner, you take on various roles but the one that salon and spa owners find the most challenging . . getting their staff or team to do what you want them to do.  Having your own staff or team realise your vision for your business in todays world requires a special […]

2019 ends in just three months . . . that’s another decade gone and I have a special treat just for you! But before I tell you more about that. . . (keeping you in suspense) I’d like to ask how your social media is going? . . . and when I say that, I’m really asking […]

Welcome back to our Mini Retail Sales Series . . . again! This fourth, slightly delayed, installment will all be about how to design a retail display that will not just dazzle your clients, but compel them to buy as well! I can’t stress enough the importance of having a retail display on your spa […]

Confidence is important to every beauty business owner and this is something they often struggle with.  We are always dealing with our clients and our staff so this is sort of a skill that we need to improve on. If you are not confident or sure about your treatment or products then you won’t be […]

It’s good to be back again and I hope you didn’t miss me too much? I have been quite busy for the past few weeks, I’ll tell you more about why on this episode, but before I get ahead of myself. . . let’s have some #RealTalk. One of the things you don’t get told […]

If you’re looking at the episode title and thinking that creating a business plan isn’t for you or it’s not really necessary well let me tell that you are wrong on both accounts. Starting and running a business can certainly be difficult, but if you have a plan or “blueprint” then you have a path […]

Today’s episode of The Beauty Business Podcast is actually spelled F-U-N because I am joined by one of my favourite people in the whole world . . . Rachel Perry! Rachel is a VERY successful business woman in her own right and these days she spends a good amount of her time teaching other business […]

We’re on the third installment of the Stock and Retail Mini-series of The Beauty Business Podcast and today we will be talking about “The Client Journey.” What has that got to do with stock and retail I hear you ask? The fact is that most therapists and aestheticians still fear the thought of “selling” their […]

We are now on the second part of the Retail Sales Mini Series of The Beauty Business Podcast. This week, we will be talking about something sexy. . . like Stock Management! I know… I know… Whenever you hear stock management, I am sure you are imagining something boring like a lecture but this shouldn’t […]

Finally. . . the much promised, much anticipated mini-series all about products is here! To kick things off I am joined again by a good friend of mine and the queen of salon and spa retail sales Daniela Woerner. We’re talking about why retail sales are important to your spa or salon in 2019 because […]

Are you leaving money right there on your reception desk? Sorry to say but yes. . . Without having to spend any real money, there are several factors that can seriously affect your beauty business that take place in your reception area. It’s actually under your nose but, because you are busy and spend most […]

Do you struggle to get the BIG stuff done? You know . . the things that are going to move you forward in your business, reach your goals . . . make a difference? Or does the day-to-day work simply prevent you from making progress . . . how do you move past that? Generally […]

Out outlooks and opinions are shaped by our environments and what we experience and this is one of the many reasons for the “Generation Gap.” But what is the generation gap these days, what makes a “millennial” different to a “Generation Z” and what’s all this about “Snowflakes”? This shortening of the generations, but rapidly […]

“A penny saved is a penny earned.” Heard of this common saying? Well, it is actually true.. So imagine saving more than a penny. . . how about £5,000 in a single year? How does sound to you? I am sure you can think of a lot of things you’d rather spend that money on […]

Finally… the hiatus of The Beauty Business Podcast is OVER and I am back with another episode . . . I have been busy with events recently … attending, speaking, sorting out plus the recent launch and intake of salon owners in to my Beauty Client Accumulator program! (If you haven’t heard of it yet […]

Time sure does fly by! Welcome to our 50th Episode and hopefully. . .we’ll also get our 200,000th lifetime download for the Beauty Business Podcast too! So I’d like to take this opportunity to THANK YOU all my lovely listeners for this milestone as I couldn’t have done it without your continued support! If you […]

Welcome to February . . . It’s going to be a very busy month full of surprises . . . you’ll have to listen to find out more – you are not going to want to miss this though! But before all that . . . Let’s revisit one of the most important aspects in […]

Remember we were recently talking about goals on the podcast . . .  I hope you were able to plan what you’d like to achieve this year. However, those are very much YOUR goals . . . but what about your team? Do they share the same vision as you? Are they motivated enough to […]

As humans we really LOVE to complicate things . . . you might not believe me, but we do it all the time! (Hint: I explain more in the episode!) As beauty business owners, we are guilty of this more than most especially when it comes to adding more treatments on to our menu and […]

Happy 2019 my lovely podcast listeners! Have you missed me? I actually had a listener said she was having “withdrawals” when we went into the holiday break. Well the GREAT news is that this year, I promise to bring you MORE episodes! I’ll explain more in the episode itself. Now, it’s the beginning of a […]

It’s beginning to look a lot like Christmas. . .everywhere you go! (You could probably hear Michael Buble’s voice singing while reading this) It’s the best time to make more sales, generate more bookings, have some fun and spread some holiday cheer! But are you READY to make the most of Christmas in your beauty business? […]

Starting a business can be liberating, being the boss of your own beauty business is great . . . but then you suddenly find out that it takes more than one person to run a successful business. You are now swamped with all those tasks you didn’t expect to be doing wearing all those hats; […]

This week’s episode is inspired by one of the most requested topics being asked by listeners just like YOU and the members of my Facebook Group called The Beauty Business Hackers ( if you haven’t joined yet then click here!) Recently, I received an email from one of our avid listeners which prompted me to […]

So this week’s topic is a little different to the norm . . . a little more “raw” or “real” as we will be looking at “Impostor Syndrome.” You may have heard about this and you may even be experiencing it right now but didn’t know it. Impostor Syndrome can manifest in any gender, race […]

What’s the most annoying thing about running your own beauty business? I bet I’d get a few different answers to this question . . . but if we’re honest, as business owners, “Clients” have got to be one of the top three answers! Clients are the lifeblood of your business, without them you don’t have […]

Purchased anything online recently? How did you decide between all the options available to you? Let me guess . . . REVIEWS and RATINGS! Having amazing “social proof”​ can really help your beauty business grow because this is where people look these days before spending their hard earned money. 76% of people will check out […]

Welcome to the Season 4 of the Beauty Business Podcast! It’s great to be back again behind the mic recording. . . I’ve missed giving you value-packed, actionable mini-masterclasses in podcast format so you’re definitely in for a treat. Now in this season. . . we’re going to get REAL! I’m calling this the “Tough […]

Before I tell you about the latest episode of The Beauty Business Podcast, I would like to say a huge thanks to everyone who had been with us since the start of the season . . . or even before that. Your unending support, feedback and comments for this podcast is truly appreciated! We’ve been […]

Time flies by quickly when you are having fun and this season we’ve featured some amazing guests on the show from within and from outside the health and beauty industry to give us insights and inspire us to become more successful. For our penultimate episode of Season 3, we are talking about something that most […]

Running a beauty business can be tough especially if you work with a lot of people and you have to manage and motivate them to make sure they are reaching your goals  . . and their goals all while doing their best to make clients happy.. How do we go about on managing our team, […]

Most of us on the beauty business industry chose this path because it is our passion to create and help our clients look and feel amazing, however most of us have ‘dreams’ when it comes to what we want our business to give back to us, rather than goals in place to allow us to […]

We’re back with another much-talked about topic in the beauty industry whether in FB groups, forums, seminars or workshops, it’s as hot a topic today as it has ever been . . . “What is THE BEST or THE RIGHT Salon Software?” I have been working over 20 years in the beauty industry and I […]

On this week’s episode, let’s shift from our usual and talk about something’s that been buzzing on social media lately. It’s about getting things done effectively or what’s being called “Morning Routines”. You may have heard about “morning routines” which is commonly practised by either someone successful or famous like a celebrity or even a […]

Are you planning to have your salon at home or is already a home based salon or spa and feeling that you are not “legit” compared to those high-end salons? Worry no more as I am bringing an episode just for you which I am really excited about! Finally our guest is no longer busy […]

First of all, I would like to thank all my listeners for your continued patronage to The Beauty Business Podcast so I am sharing a good news… I am happy to announce that this podcast was nominated for the Listener’s Choice Award at the British Podcast Awards! I would like to ask for your support […]

This week’s episode is really an interesting topic because this small part of your salon or spa is surprisingly significant in growing your clientele and business. Who would have thought that your waiting room can create a huge impact not only for your clients but also to your employees as well? . . . and […]

Let’s welcome back our first ever two-time guest this week, the salon industry’s super sought-after social media expert, Catherine Trebble. If you’re an avid listener… then you’ve probably listened to the 2nd episode of the Beauty Business Podcast already. This episode was over 2 years ago now and since social media has evolved just a […]

We have another content-packed, practical and focused business-building episode this week that will truly help anyone starting their journey in the health and beauty industry, but especially anyone working in the Semi Permanent or Permanent Make Up (SPMU) side of the industry. Today we will be discussing about how to create an income-generating business in […]

It’s our third episode of season three and I do hope you have been enjoying our first two content-packed, practical and focused business-building episodes or what I have come to call . . mini masterclasses. For all the links and info visit the show notes page click here. For this episode, it’s something a little […]

We’re back again for another episode in season three and the good news is, we’re bringing you another talk-turned-mini-masterclass session with Spa Industry Facebook Ads Expert and founder of Successful Ads Club, Tara Zirker. I know most of us business owners have that love and hate relationship with Facebook Ads, but after listening to Tara […]

Welcome to SEASON THREE of The Beauty Business Podcast! To kick off the new season I have a real treat in store for you. In this episode, Episode 25, I am joined by a successful licensed aesthetician, mentor, consultant, speaker and business woman, Daniela Woerner. I asked Daniela to come on the show today to […]

  Today we are continuing on from where we left off last week talking all about Email . . . . email marketing to be precise and in particular how email can help you save you huge amounts of time AND help to grow your business! Now this may not be quite as exciting a […]

Today we are talking all about Email . . . . email marketing to be precise and in particular how email can help you save you huge amounts of time AND help to grow your business! Now this may not be quite as exciting a topic as having a youtube channel or facebook ads or […]

  Owning and managing a successful beauty business, a salon, a spa, a clinic or treatment room in your home takes a lot of work . . . but there are ways to ensure that some of the aspects, particularly the management and marketing side, don’t take up quite so much of your time as […]

  Register for the FREE workshop “The 4 Secrets to Getting All The Clients You’ll Ever Need” for your salon or beauty business by CLICKING HERE   The workshop will be broadcast LIVE . . . so you can ask me questions and I can answer them!   To make sure EVERYONE can join who […]

  How would you like this Christmas to be your BIGGEST Christmas ever in your beauty business? What if I told you that it was possible to take ONE THIRD of your annual turnover in just the 6 week run up to Christmas using one straightforward framework? Well that is exactly what this episode is […]

  How would you like this Christmas to be your BIGGEST Christmas ever in your beauty business? What if I told you that it was possible to take ONE THIRD of your annual turnover in just the 6 week run up to Christmas using one straightforward framework? Well that is exactly what this episode – […]

Need more clients in your beauty salon? Great! How many clients do you need? That is what we are talking about in todays episode. I will show you how to work out the annual value of your existing clients as well as how much they could be worth. From there I will show you how […]

Big things happen at events and conferences. They’re an important part of any industry and a great place to find new suppliers, new business partners, pick up new ideas, advice and encouragement. To meet with other salon owners in the same situations as you to echange ideas, to share a challenge or problem or simply […]

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  This episode is all about Clients! Getting them and keeping them . . but also a few things you may not have considered about the whole process of getting clients that can make it MUCH easier to find them, attract them to your beauty salon AND keep them coming back. For your FREE 8 […]

  In this episode I am not alone . . . I am joined by award winning salon owner, author, speaker, mentor and podcaster Phil Jackson. Today we are talking about how to smooth out the rough ride of busy months and quiet months throughout the year. Phil shares his wealth of knowledge AND the […]

Let’s face it . . . competition in the beauty salon and hair salon business is fierce these days! Walk down any high street and I’d be surprised if there weren’t at least 4 separate hair and beauty businesses . . . there are 7 on mine. It’s become the norm to use DISCOUNTS to […]

The Intro Bit . . . You think you should raise treatment or service prices in your salon . . . but how do you know if now is a good time to think about increasing your prices? I know . . . raising prices is scary, but the first step in the process is […]

The Intro Bit . . . Today we are talking all about “Value Pricing” or value based pricing and I belive this is the ONLY way to price your treatments to ensure you are getting the price right and therefore the right remuneration for you (and your teams’) very hard work. The Show Notes . […]

The Intro Bit . . . How did you set the prices you charge for your treatments in your beauty business or salon? Did you make one of these classic mistakes? Don’t worry if you did . . . it’s perfectly normal to do so. It could mean that your prices are too low and […]

  The Intro Bit . . . What if I told you that there are only 5 ways to grow your beauty business, salon or spa? What if I then told you exactly what they are and give you some ideas how to achieve them? What if I saved you a bunch of time and […]

The Intro Bit . . . Just how is your Salon or Beauty Business Doing? In this episode we look at how you can evaluate your business from an ’emotional’ or holistic point of view as well as one super simple financial figure you can keep an eye on daily to make sure you never get […]

Intro Bit . . . In todays episode we are looking at how else technology can help you to grow your beauty business and particularly what FREE tools are available for you to use. I am joined today by a special guest, Leah Hutcheon and she is the Founder and CEO of Appointedd software, which […]

  Intro Bit . . . This is the second episode in my self declared Software Month (February 2016) here on The Beauty Business Podcast and also on our sister site, SalonBusinessSecrets.com. We have already covered the questions you should ask yourself first when considering salon software for your beauty business, salon or spa as well […]

Intro Bit . . . This is the first episode to kick off Software Month (February 2016) here on The Beauty Business Podcast and also on our sister site, SalonBusinessSecrets.com. I wanted to start right at the beginning for this episode and start with the real basics when it comes to salon booking software and […]

Intro  . . Todays guest is well known in the health and beauty industry and you would have stuggled to have been to an event or read an industry magazine in the last couple of years not have have seen his name somewhere. After being the self confessed WORST sales person ever to work in […]

Intro . . . Today we are talking about Clients . . . getting them, keeping them and also a little bonus information about keeping costs and spending under control in your health and beauty business. Todays guest has been in the beauty industry for over 25 years. After leaving school at 16 she studied […]

What To Expect . . . In todays show I am joined by salon and spa social media expert Catherine Trebble from FullAppointmentBook.com as we go through a list of questions from my audience over at SalonBusinessSecrets.com all about tackling the world of social media for beauty businesses. We tackle a series of questions, all […]

Welcome to The Beauty Business Podcast! In this episode – which isn’t a ‘normal’ episode – I introduce why I created The Beauty Business Podcast, what to expect in future episodes and what you can gain from the podcast!